Why you need to digitalize your restaurant ?

Restaurants in France: Challenges and issues

In 2015, restaurants and accommodations accounted for over 280,000 businesses throughout France. Yet, this figure is only 6% of all companies.

In fact, according to a study by Inkidata in 2015, France has around 180,000 restaurants, where 10% are located in Paris.

In 2016, the French restaurants’ evolution was low with 7%. As a result, the restaurant sector was ranked 5th in terms of importance of evolution compared to other sectors.

This is due to various economic difficulties which led to a 4.5% decline in restaurant activity compared to 2015.

40% of restaurateurs reported that their revenues decreased compared to the previous year. But only 25% of restaurants had a higher turnover than in 2014.

According to Inkitada, most restaurants have indicated that tax burden is the most significant obstacle to income declines.

Then, we find the regulatory barriers that prevent restaurateurs from ensuring the desired development on the market.

In other respects, 77% of restaurateurs revealed that the lack of customers is a threat to their business.

In fact, the ongoing search to get a new clientele while keeping the current clientele is a daily challenge for restaurant owners.

The difficulty of this challenge is due to increased competition in the sector, and to the low financial capacity of entrepreneurs.

With all its difficulties, entrepreneurs in the catering sector are always looking for practical and inexpensive solutions. They are looking to keep their financial stability as a first step, and to develop the business second.

Despite this sector’s importance, the restaurant is in a vicious circle:

The question then for restaurants, is how to find the balance between a low investment and a bigger return on investment to generate more traffic towards the restaurant?

The answer is digital.

It’s vague, yes! But it’s the real answer.

To begin, you must have visibility on the Internet. In fact, it should be noted that customer behavior has transformed because of the Internet.

Most consumers do their research on the web to learn about a brand, consult reviews to make their decision.

The Internet user is spending more time between websites and social networks, especially with the increasing use of smartphones to connect.

By improving your web presence, users become familiar with your brand, and interact with your content.

This behavior creates opportunities for your brand at the level of customer acquisition and retention.

The visibility of your restaurant on the Internet can take many forms such as through a website, in specialized directories or on social networks.

To understand how you can manage your presence across these three channels, we have prepared an article to explain each channel. You need to optimize your web presence to generate more traffic to your restaurant with a low investment.

It should be noted that to reach the effective level of visibility, you must combine these three channels.

Conclusion

The first step in developing your restaurant brand is identifying the brakes and challenges that come your way. Then, you must act on the points you can change.

According to studies on the catering sector in France, we find that the financial constraints, the increased competition and the difficulty of generating traffic are the common problems for the restaurant owners.

For this, digital presents an effective opportunity to face these challenges.

Succeed your SEO: The 5 must-know

The SEO of your website is a continuous work to ensure the presence of your website in the first places in the search engines like google, yahoo, bing
To succeed your SEO, there are several techniques to be applied by the SEO experts.

Keywords

Keywords are the essential tool rank your website. In fact, you have to put yourself in your client shoes : When my client will look for my product / Service, what are the words he would use to express his need ?

To find the best keywords for your brand, you must do your research on your target. You can certainly use some free tools such as google Adwords. But remember, it’s just a help tool. Your best tool for identifying the right keywords is how much you know about your customer.
To be more efficient in your keywords strategy, you should avoid generic keywords and opt for “long tail” keywords.

In fact, the generic words are really difficult to get a great position from them because of the strong competition (example digital agency), on the other hand the long tail words are easier to position considering the weak competition (example digital agency in Tunisia).
Here is an illustration that shows you the difference between generic keywords and long tail keywords.

On-site SEO

On site SEO is what brings together the internel elements of your website :

  • The html tags (titles, descriptions meta, titles levels, image and alt image …)
  • Rich snippets: These are structured data that will appear in the SERP page.
  • The URL structure
  • The average time of downloading your website
  • The internal mesh: it is the organization of the internal links of your website
  • The robots.txt and sitemap files
  • The density of keywords in your content
  • The quality and originality of your content
  • Responsive design

Off-site SEO

Off-site SEO, called Netlinking, is about the external elements of your website. It consists essentially of :

  • The popularity of your website
  • Links that redirect users to your website through other websites.
  • Competition
  • Social links on your website

Local SEO

Local SEO is a variation of google SEO. It helps you to reference a locolized search (usually with a city name). The goal of this type of SEO is to be closer to your customers geographically. You can do this type of SEO from google my business. It connects by your business position on google maps.

Paid SEO

Paid SEO represents sponsored links. They are displayed when you run a google campaign using the google adwords tool. Your advertising is billed based on the number of clicks of your link put forward (CPC). This is useful when promoting a service or product. Generally, google sponsored campaigns are part of a global communication strategy. But you should know that sponsored links have no effect on SEO. So you have to think about setting up both strategies to be able to increase the conversion rate of your website.

Succeed your SEO

So, if you want to succeed your SEO and maintain your website in the first ranks on search engines, you need to elaborate a clear SEO strategy. That strategy need to contain the different elements that we had mention in this article. Check out your competitors to see for what keywords they are best ranked and try to understand your customer. This way you can set a better strategy to get a better ranking.

Schedule your Instagram posts via API

Since Instagram’s evolution in the social media’s world, digital marketing experts have adapted their strategies to integrate it in the purpose of reaching to a new target.
But the major problem for community managers was that they can’t schedule their Instagram posts to optimize the use of Instagram in terms of time and efficiency.

Schedule Instagram posts

On January 30, 2017, Instagram announced the change of its algorithm to meet the needs of brands. It’s possible now to schedule your Instagram posts. The leader in social media management software Hootsuite was the first to announce that this feature will be available soon for their customers.

Instagram officially announced this change on January 30:

Starting today (January 30th), we are launching three new Instagram Graph API features designed to help organizations better manage their organic presence on Instagram. – Ravi Gummadi, software engineer at Facebook Inc. (Instagram)

But it still remains in beta and is reserved only for social networking applications (Facebook business partners and Instagram partners).

Other platforms have also announced that this feature will be available soon like the Planable tool.

According to the moderator’s blog, this feature is reserved only for Business profiles. That means, if you want to schedule your posts soon, you need to migrate your Instagram account to a business account.

And in addition to that, posts planning will only be possible via the API. Instagram does not always allow planning directly on the app so far.

Change your digital strategy

This change will lead to an evolution in the digital strategies for brands on the international scale.

And it will reconfigure the use of Instagram in terms of engagement between the brand and their followers.

Some experts think that this change will not bring much, given the existence of unofficial software that has used this feature for a long time such as gumblr.

But this is not necessarily true !

In fact, the Instagram API change will bring a lot of changes and improvements for this social network compared to the brands according to Facebook developers.

Content publishing : Planning Instagram posts, and still in beta.

Business Discovery : Discover and read information and media from other business profiles

Mentions : Discover and read the publications and comments that mention your brand name.

There will also be improvements in the moderation of comments and insights.

All of these enhancements can increase Instagram’s role in digital strategies. Especially as the number of Instagram users increases more and more over time.

Digital marketers around the world consider this change as a major change for Instagram.

Instagram in Tunisia

In Tunisia, this change will probably affect only a few brands and agencies that use software of social media management.

It should be noted that the social network Instagram, is the second network in terms of subscribers in Tunisia with 1.5 million Tunisians registered in 2017.

It is therefore very important to consider the integration of Instagram in the digital strategy of Tunisian companies. So they engage the subscribers of this network in a continuous and efficient way.

Hopefully, this change will push other agencies and companies to reconsider their digital strategies. And the integrate some management software and automation to change the digital landscape in Tunisia.